Kishan
Chand Jain, the petitioner, approached the Supreme Court of India by filing a
writ petition under Article 32 of the Constitution in 2021, raising concerns
about the ineffective functioning and lack of accessibility of State
Information Commissions (SICs) under the Right to Information (RTI) Act, 2005.
He pointed out that although the RTI Act was designed to empower citizens and
promote transparency and accountability in governance, its objectives were
being undermined by the structural and procedural shortcomings of the SICs. One
of the key grievances raised by the petitioner was that most SICs were located
in state capitals and operated exclusively through physical hearings, placing a
substantial burden on RTI applicants residing in distant or rural areas. He argued
that the lack of virtual hearing options or decentralized mechanisms
effectively denied citizens timely access to information and remedies under the
Act. The petitioner also emphasized that, unlike the Central Information
Commission (CIC), which had implemented digital filing and hearing systems,
most SICs did not offer similar online platforms, thus discouraging widespread
use of the RTI framework.
Furthermore,
the petitioner contended that such deficiencies in the functioning of SICs
violated the fundamental right to information, which has been recognized by the
Supreme Court as a part of the right to freedom of speech and expression under
Article 19(1)(a) of the Constitution. He also submitted that the
inaccessibility of these commissions created unequal barriers across states,
leaving many citizens unable to effectively enforce their RTI rights. Jain,
therefore, urged the Court to intervene and direct the State Governments and
SICs to modernize their operations by adopting virtual hearing facilities,
implementing user-friendly online platforms for the filing and processing of
complaints and appeals, and ensuring compliance with the objectives of the RTI
Act. The petition highlighted the urgent need for institutional reforms to
promote transparency, participation, and inclusion. These concerns led to the
case being heard by the Supreme Court, which acknowledged the larger public
interest involved and sought to evaluate how SICs could be made more accessible
and effective across the country.
ISSUES:
The
central issue was whether the lack of digital infrastructure, such as online
filing systems and virtual hearing facilities, in the functioning of State
Information Commissions (SICs) violated citizens' fundamental right to
information under Article 19(1)(a) of the Constitution. The petitioner
questioned the unequal and inefficient access to SICs across states, especially
for citizens residing in remote or rural areas, and sought judicial directions
to ensure that SICs adopt modern technological tools to make the RTI framework
more accessible, transparent, and citizen-friendly.
JUDGEMENT WITH REASONING:
The
Supreme Court directed all State Information Commissions (SICs) across the
country to establish and operationalize digital infrastructure for e-filing of
RTI applications, virtual hearings, and online tracking of cases. The Court
emphasized that access to information is a fundamental right under Article
19(1)(a) and held that the lack of digital access in several states was a
barrier to the effective realization of this right. Accordingly, it ordered the
Central Government and respective State Governments to ensure that necessary
facilities are provided without delay, promoting transparency, accountability,
and convenience in the functioning of SICs.
The
Supreme Court, in its judgment, emphasized that the right to access information
under the Right to Information Act, 2005, is a fundamental right, intrinsic to
the citizens’ freedom of speech and expression under Article 19(1)(a) of the
Constitution. The Court noted that in the modern age, where technology plays a
vital role in governance and transparency, the Information Commissions must
adapt to digital platforms. It observed that the physical filing system, which
many State Information Commissions still relied on, was not only outdated but
also created unnecessary barriers for citizens, especially those living in
rural or remote areas. The Court highlighted that the absence of e-filing
systems and virtual hearings undermined the goal of providing transparent and
efficient services to the public. It noted that the failure to implement such
systems infringed upon the citizen’s right to access information and
effectively use the RTI Act.
Furthermore,
the Court recognized that the COVID-19 pandemic had accelerated the use of
technology in legal and governmental functions, including virtual hearings and
e-filing systems. It noted that many Central and State Commissions had adopted
these technologies, but several states had failed to fully operationalize them.
The Court ruled that the establishment of e-filing systems and the promotion of
virtual hearings would not only align the functioning of the Information
Commissions with contemporary technological standards but also ensure that
citizens across the country, irrespective of their geographical location, have
equal access to justice and information. The Court issued directions to both
the Central Government and the respective State Governments to take immediate
steps in this regard, ensuring the digital infrastructure is in place to make
the RTI process more accessible, transparent, and efficient.
ANALYSIS:
In this
case, the Supreme Court addressed the issue of the lack of digital
infrastructure in the State Information Commissions (SICs), which hampered
citizens’ ability to effectively access information under the Right to
Information (RTI) Act. The petitioner highlighted that most SICs were
physically located in state capitals, with no provisions for virtual hearings
or online filing systems. This created significant barriers for citizens,
particularly those residing in rural or remote areas, who had to bear the
burden of travel and logistical challenges in pursuing their RTI applications.
The Court recognized that the lack of such digital infrastructure violated the
fundamental right to access information, which is enshrined in Article 19(1)(a)
of the Constitution as part of the right to freedom of speech and expression.
By failing to adapt to modern technological tools, SICs were undermining the
objectives of the RTI Act, which was designed to empower citizens and promote
transparency in governance. The Court noted that the absence of e-filing
systems and virtual hearings resulted in inequality, making it harder for
citizens in distant areas to enforce their rights effectively.
The
Supreme Court ruled that the implementation of digital infrastructure,
including online filing systems and virtual hearings, was necessary to ensure
equal access to justice and information across the country. The Court
emphasized the need for both the Central and State Governments to take
immediate steps to operationalize such facilities in SICs. It acknowledged the
role of technology in modernizing governance and transparency, especially in
the wake of the COVID-19 pandemic, which had accelerated the adoption of
virtual platforms. The Court further stated that the failure to implement these
systems hindered the very purpose of the RTI Act and was a violation of
citizens’ rights. The ruling highlighted the importance of ensuring
accessibility for all citizens, regardless of geographical location, and
directed that e-filing systems and virtual hearings be implemented without
delay. This judgment not only sought to enhance the efficiency of SICs but also
aimed to make the RTI process more citizen-friendly and transparent.